Privacy Policy

Last Updated: 8 August 2026

Aquarius Heating Solutions (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website or use our services.

1. Who We Are

Aquarius Heating Solutions is a heating and plumbing company based in County Wexford, Ireland, providing boiler servicing, heat pump maintenance, plumbing and related services throughout Wexford, Waterford, Carlow, Wicklow, Kildare and South Dublin.

Contact details:
Freephone: 1800 718 850
Email: info@aquariusheatingsolutions.ie
Based in: County Wexford, Ireland

2. Information We Collect

We may collect the following information when you use our website or contact us:

Name
Phone number
Email address
Property address / service area
Details of the service you require
Any other information you choose to provide in an enquiry or message

We do not knowingly collect sensitive personal data, such as health or financial information, through our website.

3. How We Use Your Information

We use your information to:

Respond to enquiries and provide quotes
Arrange and manage service appointments
Carry out the services you have requested
Maintain records for insurance, warranty and regulatory purposes, including RGI compliance
Communicate with you about your booking or service history
Improve our website and services

We will never sell your personal information to third parties.

4. Legal Basis for Processing

Under GDPR, we process your data on the following legal bases:

Contract — to provide services you have requested
Legitimate interest — to respond to enquiries and manage our business relationship with you
Legal obligation — to comply with regulatory requirements, such as RGI record-keeping
Consent — where you have given explicit consent, for example for marketing communications where applicable

5. How We Store Your Information

Your information is stored securely and only accessed by authorised personnel. We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law or regulatory obligation.

6. Sharing Your Information

We do not share your personal information with third parties except:

Where required by law or regulation
With trusted service providers who assist us in operating our business, such as booking software or email providers, under appropriate confidentiality obligations
With your explicit consent

7. Cookies

Our website may use cookies to improve your browsing experience and understand how visitors use our website. You can control or disable cookies through your browser settings.

Where analytics or tracking tools such as Google Analytics are used, additional information about those cookies and technologies should be included in this policy or your website’s cookie policy.

8. Your Rights

Under GDPR, you have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data, where applicable
Object to or restrict processing of your data
Request a copy of your data in a portable format
Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us at info@aquariusheatingsolutions.ie or call 1800 718 850.

9. Complaints

If you have concerns about how we handle your personal data, you can contact us directly. You also have the right to lodge a complaint with the Data Protection Commission (DPC), Ireland’s supervisory authority for data protection.

Website: www.dataprotection.ie

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Aquarius Heating Solutions
Freephone: 1800 718 850
Email: info@aquariusheatingsolutions.ie
Based in County Wexford, Ireland